Privacy Policy
At Actuis, we are committed to protecting the privacy and security of our users' personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our AI-powered security camera systems and software services. By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this policy.
Information We Collect
When you use our services, we may collect the following types of personal information:
- Contact information, such as your name, email address, and phone number
- Account credentials, such as your username and password
- Device information, such as the IP address and device identifier of your security cameras
- Video recordings and images captured by your security cameras
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services: We use your personal information to operate and improve our services, including for real-time video monitoring, event alerts, and cloud storage.
- To communicate with you: We may use your contact information to send you important updates about our services, such as changes to these terms or our privacy policy.
- To protect our users and the public: We may use your personal information to detect, prevent, or investigate security incidents, fraud, or other malicious activities that could harm our users or the public.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service providers: We may share your personal information with service providers who perform services on our behalf, such as cloud storage providers. These service providers are contractually obligated to protect your personal information and may only use it for the purpose of providing services to us.
- Law enforcement: We may disclose your personal information to law enforcement authorities if required to do so by law or in response to a valid subpoena, warrant, or court order.
- Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. In such cases, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Data Retention
We retain your personal information for as long as necessary to provide our services to you and to comply with our legal obligations. We may also retain and use your personal information as necessary to resolve disputes, enforce our agreements, and protect the rights and property of Actuis and its users.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your personal information.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
Your Rights
You have certain rights with respect to your personal information, including the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request restrictions on its use. To exercise these rights, please contact us using the contact information below. We will respond to your request within a reasonable timeframe, subject to any applicable legal requirements.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at [email protected].